Job Description

Job Description

Job Description

Job Summary and Purpose

At Tennyson Center for Children, our core values guide everything we do. We are Joyful, finding optimism and strength even in challenges; Curious, always learning and innovating to provide the best care; Dependable, building trust through reliability; Authentic, celebrating uniqueness and creating safe, inclusive spaces; and Compassionate, deeply caring for our teammates, our clients, and the community we serve. If these values resonate with you, we’d love to have you join our team and help us make a lasting impact on the lives of children across Colorado!

The Care Coordinator is responsible for the administrative duties of processing and screening all inquiries and referrals for Tennyson programs. This includes completing clinical screenings of potential clients and making recommendations for appropriate services. When Tennyson is not an appropriate match for services, the Administrative Care Coordinator will work to refer clients to other, more appropriate programs. They are responsible for understanding HIPAA guidelines and following them to ensure compliance for all admitting clients.

Essential Job Functions

• Review and respond to all referrals within agency deadlines
• Engage in timely communication with referral sources and families
• Complete clinical screenings and assessments to determine appropriateness for programming
• Make recommendations for the services needed for a client and how Tennyson programs might be able to meet a client’s needs, including the necessary level of care
• Enter and track all referral information promptly
• Cross-functional collaboration within Tennyson’s teams for placements and recommendations of new referrals
• Works with a variety of insurance and payer sources to obtain contacts and payment information
• Schedules intake appointments based on clinician availability
• Administrative tasks such as emailing, calling, collecting documentation and more as needed

Other Job Functions

• Complete documentation of all contacts with clients promptly based on agency standards
• Attend external clinical meetings for pending clients to discuss Tennyson services as requested by referral sources
• Connects referrals/clients to community resources as needed
• Reviews legal documents to determine custody arrangements of referrals to ensure the inclusion of the appropriate individuals in the intake process

Physical Requirements

• Minimal physical requirements.
• Ability to lift office equipment up to 5 pounds as needed.
• Ability to engage in phone conversations and complete tasks on a computer.

Working Conditions

• Position may be remote up to 75% of the time
• Work will be split between a general office environment and remotely via telehealth; some work within the community may be needed
• Minimal travel throughout the Denver Metro area may be needed

Minimum Qualifications

• B.A. in Human Services or related field
• 2+ years’ experience working with children/families who have experienced trauma
• Strong theoretical understanding of clinical issues, family and community systems
• Bilingual preferred
• All positions require criminal CBI background check, FBI fingerprint check, State of CO child abuse check, DMV driving record check, pre-employment drug test, pre-employment physical, academic credential verification, and reference check.

Benefits

For employees working 30 or more hours:

• Medical, Dental, Vision Insurance Options (United Healthcare, Guardian for Dental, Vision-VSP, and Voluntary options)
• Health Savings Account & FSA Options
• Generous PTO + 13 paid holidays
• Retirement Plan with the Pension Fund: Tennyson will match up to 4% of annual salary.
• Voluntary Benefits through Guardian: Accident, Critical Illness, Disability, Hospital Indemnity
• Company paid Life Insurance and AD&D with options to purchase additional coverage
• Company paid Short Term Disability with options to purchase additional coverage
• Employee Assistance Program
• Employee Referral Bonus
• Professional Development Assistance
• Staff Appreciation Events
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to -loan-forgiveness-programs

EEOC

Must demonstrate eligibility to work in the United States in compliance with federal law. All persons hired will be required to verify their eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas.

Tennyson Center is an equal opportunity and affirmative action employer; we celebrate diversity and are committed to creating an inclusive environment for all employees. We seek applicants of diverse backgrounds and prohibit discrimination based on race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, military status, conditions relating to pregnancy or childbearing, and/or any other status protected by federal, state, or local laws. If you have any questions, please email our team at HRServices@Tennysoncenter.org. We appreciate your interest in Tennyson Center for Children.

Don’t meet all the requirements? We encourage you to still apply if you think you are the right person for the position. We are keen to speak to people who connect with Tennyson Mission and Values.

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