Equifax is looking for a Customer Service Specialist to join our team! This individual will provide world class customer support by completing telephone and written tickets regarding service support, access requests, account maintenance support, and functionality issues. This will be a 12am - 8:30am M-F shift and will be able to Work from Home. Responds to customer support inquiries via telephone or written format in an empathetic and Equifax values driven manner. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action. Documents customer information and recurring technical issues to support product quality programs and product development. Requirements include High School Diploma or equivalent, at least 1 year of IT Help Desk or PC experience, or related knowledge, and at least 1 year of customer service experience, preferably in a call-center environment. Preferred qualifications include Associates or Bachelor’s degree in Computer Science, Social Work, Communications or related field, at least 1 year of experience documenting quality assurance processes, at least 1 year of PC configuration and installation experience, and at least 1 year experience in a call-center setting. Equifax offers comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See equifax Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
...into actionable strategies? If so, we're looking for a talented Financial Analyst II to join our dynamic team and help us make a real... ...positive impact on the health and well-being of our community. Remote Flexibility: Enjoy the convenience of working from home (must...
...top Indiana providers of contract Physical, Occupational, and Speech therapy. A known rehab provider of choice, Theracare has a strong... ...Theracare is currently seeking a motivated Physical Therapy Assistantto deliver exemplary care and enthusiasm in working with our...
...personal care brand on a mission to simplify routines and create products that empower confidence. We operate in a collaborative, fast-... ...customer experiences. We are looking for a talented UX/UI Designer / Digital Product Designer to join our e-commerce digital product...
About the job Senior Python Developer with 7 -10 + years experience JavaScript AWS Strong Programming and analytical skills Understanding of Devops Desired Skills and Experience PYTHON JAVASCRIPT AWS And above link for...
...employees. We are champions for better health, for those who need us most. Position Summary Healthmap's Clinical Services Wellness Coach interacts with members to address care needs, promote wellness, mitigate social determinants of health and improve overall...