Job Description

Job Description

Job Description

Description: United Way for Greater Austin Events and Engagement Manager Department: Resource Development Regular, Full-time, Exempt

Who we are:

United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas. Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions.

Who we want:

The Events and Engagement Manager leads events and engagement opportunities for donors, volunteers, and community partners in the Central Texas region, including Travis and Williamson counties, guiding our community to give, advocate and volunteer with United Way. In this role, you will develop and execute engagement and event programming across donor networks, workplace campaigns, volunteer activities, and major events to effectively facilitate, cultivate, steward, and execute fundraising efforts. In partnership with the Sr. Director of Community Philanthropy and Engagement, you will be integral in driving ambitious revenue goals to engage and empower members of the board, resource development committee, and volunteer leaders in resource development, marketing, and communication efforts.

Who you are:

• Collaborates: You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for their contributions and accomplishments — you garner the trust and support of others.
• Drives results: You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks and have a track record of exceeding goals successfully. You push yourself and help others achieve results.
• Interpersonal savvy: You relate comfortably with people across levels, functions, cultures, and geography and act diplomatically and tactfully. You build a rapport in an open, friendly, and accepting way and develop constructive relationships with people similar and different to yourself.
• Resilient: You are confident under pressure and maintain a positive attitude despite adversity. You manage crises effectively, bounce back from setbacks, and grow from your hardships and negative experiences.
• Plans and aligns: You set objectives to align with broader organizational goals and break objectives down into appropriate initiatives and actions. You stage activities with relevant milestones and schedules and anticipate and adjust effective contingency plans.

What you’ll do:

• Manage and develop a robust program of year-round community engagement opportunities based on fundraising initiatives, including planning and logistical execution of major campaign and fundraising events, community volunteer events, and donor network events, driving deeper connection and increased philanthropic investment.
• Manage and raise revenue for United Way’s key fundraising events, including A Night United, Gathering for Good, and State of Greater Austin.
• Support outreach and marketing activities to drive event attendance, revenue and donor touchpoints.
• Identify, develop, and execute fundraising efforts including but not limited to sponsorships, table and ticket sales, in-kind partnerships, and live, silent, and special appeal auctions to meet revenue goals for special events and other assigned projects.
• Lead internal and external volunteer outreach and engagement for landmark events. Share out key details and responsibilities.
• In partnership with the Operations and Finance team, ensure proper documentation and data entry for all event-related gifts in Salesforce and event fundraising platform. Align strategy internally with language, processes and provide support as needed.
• Lead logistics around attendance based on known relationships and giving opportunities around signature and select events, and follow up stewardship as needed.
• Provide leadership for and as a key liaison between board/committees, internal departments, and external vendors to execute events and projects.
• Ensure excellent and dynamic donor stewardship across assigned projects, including benefit fulfillment, recognition, and acknowledgment in partnership with the Marketing & Communications and Operations team.
• Develop communications plans and tools for donor engagement and stewardship associated with assigned projects, including messaging and collateral, in partnership with the Marketing and Communications team.
• Work collaboratively across teams to grow revenue and increase engagement.
• Track goals, measure progress, and assess when strategies or tactics are productive, which need to be adjusted or reimagined to achieve short- and long-term success.
• Support budgets associated with assigned projects and maintain income and expense goals.
• Events-related vendor management, including solicitation, relations, and contract coordination.
• Provide data, guidance, and tools to board members, resource development committee members, donor network committee members, and event chairs to help them become more involved and have a greater impact as volunteer leaders.
• Support and coordinate key touchpoints for committee meetings, including sending invitations and recording RSVPs, arranging catering, facilitating meeting presentation materials, and transcribing meeting minutes.
• Partner with Community Engagement and Corporate team to execute meaningful engagement opportunities with community partners, yielding revenue and/or in-kind contributions.
• Develop and/or execute new revenue opportunities in partnership with the Resource Development & Marketing and Communications team.

What you’ll bring:

• Passion for philanthropy and project management
• Experience and joy in guiding a team (staff and volunteers) to success
• Confidence and success in project and relationship management
• Skills to prepare, train, and support volunteer leaders.
• Experience creating meaningful and memorable donor cultivation and fundraising events
• Ability to quickly immerse yourself into the mission and program work to gain knowledge and understanding about opportunities for community engagement
• Ability to effectively communicate the impact of investing in our community
• Excellent verbal and written communication skills, including strong storytelling, editorial, and presentation skills
• Commitment to diversity, equity, and inclusion and a passion for social justice
• Ensure meaningful and timely donor and volunteer relationship and engagement tracking in CRM.
• A highly motivated, self-starting, and results-driven approach
• Exceptional organizational and planning skills and attention to detail
• Ability to manage multiple simultaneous projects in a fast-paced work environment
• Strong team building skills; ability to work well with staff in all departments; comfortable working with diverse groups
• Bachelor’s degree in a related field or the equivalent of education and experience
• 3+ years of experience in nonprofit work, fundraising, and development or equivalent experience in project management.
• 2+ years of experience in Event Management (preferred)

What you'll receive:

• Dynamic and rewarding work environment
• Competitive Compensation
• Hybrid Work Option
• Employer 403(b) Matching
• Employer-Sponsored Health Insurance (for employees)
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Generous Paid Time Off (PTO)
• Paid Parental Leave
• FMLA
• Employee Assistance Program (EAP)

Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. United Way for Greater Austin is an “at-will” employer.

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