Field Services Engineer Job at Mastech Digital, Woburn, MA

bzVVTkJWdEVDeUUvTG0zdk5tSUdvdW8v
  • Mastech Digital
  • Woburn, MA

Job Description

Position: Field Service Engineer – Thermal Cooling Systems

Our client is hiring a Field Service Engineer to support, troubleshoot, and repair thermal cooling systems across customer sites. This role involves hands-on technical work, remote support, and customer interaction.

Key Responsibilities:

  • Diagnose and resolve issues on-site and via phone
  • Coordinate equipment returns and handle RMA processes
  • Maintain service records in the database
  • Offer after-hours phone support on rotation
  • Provide feedback to internal design and quality teams
  • Keep technical documentation updated

Requirements:

  • HVAC/R or Electronics certification; EPA Universal Certification required
  • 5+ years in field service; 3+ years of customer-facing/project work
  • Experience with CDUs and liquid cooling systems
  • Strong skills in mechanical and electrical troubleshooting
  • Familiarity with PLC systems and communication protocols (RS485, Ethernet, etc.)
  • Ability to travel regionally and occasionally across North America

Preferred:

  • Bachelor’s degree in Engineering or related field

Job Tags

Remote work,

Similar Jobs

Booz Allen Hamilton

Network Security Engineer (Washington) Job at Booz Allen Hamilton

 ...infrastructure. Youll use your curiosity for technology and market trends to further research...  ...total well-being. Our offerings include health, life, disability, financial, and...  ...time Job function Job function Information Technology Industries IT Services and... 

career group

Accounting Manager Job at career group

 ...Our fashion client is looking for a motivated Accounting Manager to join its team. This is a very hands-on role, and this individual will...  ...compliance tasks Administer benefits plans with support from outsourced HR (medical, dental, 401k, etc.) Prepare account... 

TYSON JAY MANAGEMENT PTE. LTD.

Sales Executive (up to $3,200 base + Comm + Medical/Dental + 18 days leave ) Job at TYSON JAY MANAGEMENT PTE. LTD.

 ...skillsetCommissions payable according to sales closures, with top performers earning up to 5-digits monthly on a consistent basis18 days Annual Leave + Medical and Dental Benefits + Flexible Benefit YearlyResponsibilitiesProactively engage working professionals... 

Lead Dog Recruiting

Industrial Designer Job at Lead Dog Recruiting

 ...Lead Dog Recruiting is assisting a medical device client in Irvine with a search for an Industrial Designer. In this role you will develop designs, develop 2D concept renderings for review, and develop test methods & conduct product/material/functionality tests of prototypes... 

Memco

Scaffold Installer Job at Memco

 ...MEMCO is hiring Experienced Commercial Scaffold Builder in Savannah! Schedule: Mon - Fri 7am - 5pm; OT available Pay: $18 - $25/hr; BOE Job Overview : We are hiring Commercial Scaffold Carpenters to assemble and dismantle scaffolding for commercial projects...