Incident Response Manager Job at Bayside Solutions, Cupertino, CA

bzU4T0NsSkNDQzg3TDJYbk0yVUpvTzB4aXc9PQ==
  • Bayside Solutions
  • Cupertino, CA

Job Description

Incident Response Coordinator

W2 Contract

Salary Range: $104,000 - $124,800 per year

Location: Cupertino, CA - Hybrid Role

Job Summary:

We are seeking Candidates that brings depth, ownership, and leadership in major incident and problem management. The right candidate will play a key role in driving stability, improving root cause practices, and managing complex, cross-functional situations.

Duties and Responsibilities:

  • Strong ITIL foundation, with hands-on experience running both Incident and Problem Management processes.
  • Proven experience leading major incidents, not just responding - including coordinating stakeholders, owning communications, and driving resolution.
  • Experienced in trend analysis and identifying systemic issues: able to spot repeat patterns, push for deep retrospectives, and escalate where root causes aren't understood or addressed.
  • Experienced in working with cross-functional stakeholders: engineering, support, business, and executive leadership.
  • Excellent communicator, able to provide clarity under pressure, good to strong technical experience and relaying technical details in simple business language.
  • Comfortable working in grey areas and ambiguity - our space often doesn't have perfect inputs or easy answers.
  • Passionate about doing the job right, regardless of company name or brand - someone who brings pride, curiosity, and integrity to their work.

Desired Skills and Experience

Incident Response, Problem Management, Response Coordinator, ITIL,

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at

Job Tags

Contract work,

Similar Jobs

GBC Food Services

Corporate Executive Chef (R&D) Job at GBC Food Services

 ...Job Description Job Description Description: Job Overview The Corporate Executive Chef at GBC Food Services leads the design, development, and deployment of new Sushi and Prepared Foods lines through product innovations, and new concepts to drive growth across... 

Capital One

Work from Home - Transaction Trouble Coordinator - Fraud & Disputes Operations Inbound Job at Capital One

 ...Work from Home - Transaction Trouble Coordinator - Fraud & Disputes Operations Inbound Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible... 

MBC BioLabs

Senior or Principal Scientist, Protein Engineering, Biologics Drug Discovery Stealth Biotech Startup (San Francisco) Job at MBC BioLabs

 ...We are seeking a highly motivated and ambitious Protein Engineer to join our stealth-stage biotech startup. The successful candidate will develop novel biologics for geriatric disorders. This is a unique opportunity to shape the direction of our protein engineering... 

Calbee America

Procurement Coordinator Job at Calbee America

 ...At Calbee America, our snacks are known for quality, flavor, and innovationand that starts with our people. Were looking for a Procurement Coordinator to help keep our supply chain running smoothly and efficiently. In this role, youll manage daily purchasing... 

Securitas Security Services USA, Inc.

Corporate Security (Pharmaceutical Client): $19.50/hour (Boston) Job at Securitas Security Services USA, Inc.

 ...Corporate Security (Pharmaceutical Client): $19.50/hour 2 days ago Be among the first 25 applicants Securitas Security Services...  ...looking for you to join the Securitas team. Seniority level ~ Seniority level Entry level Employment type ~ Employment type Full-...