Job Description

Job Description and Duties

Are you interested in a meaningful job and want to work toward building healthy, safe, and economically viable communities? Are you driven by protecting the environment and health of all Californians? Consider a career with the California Department of Toxic Substances Control (DTSC). If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for administrative excellence, we encourage you to explore this exciting opportunity with us. Our Sacramento Regional Office is seeking a highly organized, team-oriented individual to serve as our receptionist. The details about this key role within our Regional Administration Team are contained in the duty statement link.

As an Office Assistant (G) you will have the opportunity to:

• Greet visitors, determine the purpose of their visit, and direct them to the appropriate staff or conference room
• Answer, screen, and redirect main line calls for the Sacramento Regional Office
• Provide temporary access badges to staff and vendors and ensure they are returned in a timely manner by maintaining a list of temporary access badges that have not been returned
• Maintain sign-in/out sheets and issuance of visitor badges for emergency purposes
• Utilize DTSC’s e-mail system to reserve, confirm, and maintain master schedules for all conference rooms in the Sacramento Regional Office
• Ensure that all checks (payroll, travel expenses, etc.) are logged, and fleet vehicle keys and other valuables are secure and locked up nightly in the safe

Desirable Qualifications We Look For:

• Must be dependable – Attendance is an important factor in this position
• Ability to communicate with all levels of internal and external contacts in a professional manner with integrity and respect
• Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails
• Good organizational and time management skills and flexibility in response to changing workloads and priorities
• Must be tactful and maintain a good rapport with other employees, peers, and supervisors
• Excellent Customer Service skills
• Teamwork oriented
• Competent in computer programs such as Excel, Outlook, and Word
• Ability to be a self-starter
• Ability to stay objective/positive under pressure
• Analytical skills including the ability to draw sound conclusions, and take effective action

You will find additional information about the job in the .

Working Conditions

The position is headquartered in Sacramento, CA.

Special Requirements

Statement of Qualification (SOQ) Instructions

A Statement of Qualifications (SOQ) is required for the hiring manager’s review. Applications submitted without an SOQ may be disqualified.

Please respond using 12 pt. Arial font, with the questions numbered. Responses should be no more than one page each, double-spaced.

Your SOQ should address the following:

1. Considering the duty statement, explain why you feel you are qualified for this position.

2. Describe your experience and/or your familiarity with Microsoft Office programs such as Excel, Word, etc.

3. Describe your experience providing excellent customer service.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may experience delayed processing times and your eligibility for this position may be impacted.

Electronic applications submitted through your CalCareer Account are highly recommended . If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section. Applications must be postmarked on or before the final filing date.

For mail-in or drop-off applications, please include JC# 478985  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.

Pending Budget Approval - DTSC will obtain all necessary approvals prior to extending a job offer. 

Foreign Degrees

Applicants who completed their education outside the United States (with foreign degree/ transcripts) must obtain and submit verification of United States course/degree equivalency.

Foreign education credential evaluation services can be found .

DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.).

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and must be submitted with your Employment Application (STD.678). Please refer to the "Special Requirements” section above for additional information.

Job Tags

Permanent employment, Full time, Temporary work, Night shift,

Similar Jobs