The Senior Epic Analyst is a subject matter expert in Epic systems, responsible for leading complex projects, providing advanced technical support, and mentoring junior analysts. This role involves in-depth analysis, design, and implementation of Epic system solutions to optimize workflows, enhance patient care, and improve operational efficiency. The Senior Epic Analyst serves as a key resource for troubleshooting complex issues and driving system improvements. Responsibilities include providing end-user support, analyzing and diagnosing system problems, partnering with vendors to troubleshoot and improve product performance, addressing technical issues during installation and maintenance, designing and supporting applications, translating technical requirements into development specifications, evaluating system updates and upgrades, participating in implementations and continuous improvement initiatives, conducting system testing and quality assurance, developing and maintaining documentation and training materials, partnering with clinical staff and IT professionals to ensure system compatibility and performance, leading cross-functional application initiatives, maintaining vendor certifications, supporting system integrations, and assisting with after-hours activities such as go-lives and upgrades. The role requires comprehensive knowledge and mastery of advanced concepts, exercising substantial discretion in decision making, effective communication across all levels, adaptability, critical thinking, dependability, and initiative. Minimum qualifications include a Bachelor's degree or equivalent experience, at least three years of related experience (or seven years combined education and experience), and two or more Epic Certifications from a specified list. The position is full-time with anticipated weekly hours of 40.
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