Job Description
We are seeking a talented and experienced Florist to join our team.
The ideal candidate will have a passion for floral design, have strong work ethics and work well independently while being a committed team member.
Our shop is a combined gift basket and flower shop. You will be responsible for day-to-day activities of the shop including customer service/order taking, floral design, gift basket creation and maintaining shop and flower cooler displays.
Only those with strong floral design skills and experience working in a flower shop will be considered for this position.
Responsibilities:
- Design and create floral arrangements and gift baskets for various occasions
- Assist customers in selecting the perfect floral or gift basket designs for their special occasion
- Maintain the cleanliness and organization of the flower shop
- Maintain floral cooler with ready to go arrangements and floral storage
- Maintain gift basket inventory and process supplier shipments received
- Process orders taken by phone, in person, email and website
- Process and arrange deliveries and communicate with delivery personnel
- Provide excellent customer service to ensure customer satisfaction
- Collaborate with the team to process orders efficiently and to meet sales goals
Qualifications:
-Strong experience in the floral industry with strong design skills, floral knowledge and wholesale ordering of flowers
- Passionate about customer service and customer satisfaction
- Strong English communication skills to interact with customers and suppliers effectively by phone, in person and by email
- Experience in retail sales and customer service
- Ability to sell products and upsell based on customer needs
- Passion for floral design and creativity
- Ability to work in a fast-paced environment while prioritizing tasks and maintaining attention to detail
- Must have stamina to stand for long periods, carry and lift products
- Must have vehicle for occasional pick up of flowers or specialty items for gift baskets
- Strong computer skills (Word, Excel, Internet, Email, Scanning, Troubleshooting)
- Flexible work schedule
- Positive and pleasant personality, team player
Strong floral design skills as well as strengths in customer service, team player and computer skills are a must for this position.
We’re looking for someone who is a committed team player who enjoys coming to work each day and thrives on hard work and customer satisfaction. If this is you along with strong floral skills, we’d love to hear from you!
Company DescriptionWe are a gift basket/floral shop located in the Antares Dr business park in Ottawa.
We are a gift basket/floral shop located in the Antares Dr business park in Ottawa.
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